Infowan HR
“The best way to manage people is to help them manage themselves.” - Lao Tzu

Table of Contents
What is people management at its core?
People Management and Human Resource Management System
Key people management skills
How can HRMS software aid people management?



Dated: 3rd Oct 2023
Reading time: 8 minutes
People Management Skills to Know to be a Successful Manager
What is people management at its core?

People management is the art of leading, motivating, and developing a team of individuals towards achieving a common goal. It involves a range of activities, such as recruiting and hiring, training and development, performance management, conflict resolution, and team building. Effective people management skills are essential for creating a positive and productive work environment, fostering employee engagement and retention, and ensuring the success of the organization. People management is an intricate and multifaceted process integral to the success of any organization, focused on cultivating an environment where employees thrive, contribute their best efforts, and remain motivated. This comprehensive approach encompasses a series of strategic actions aimed at optimizing individual and collective performance within a workplace.

People Management and Human Resource Management System

People management and HRMS software are closely related concepts. People management involves managing the people within an organization, including their recruitment, training, development, and performance management. HRMS, on the other hand, is a software system used to manage various HR functions, such as payroll, benefits administration, time and attendance tracking, and employee data management. Together, people management and HR software can help organizations effectively manage their workforce and ensure that they have the right people in the right positions to achieve their goals.

Key people management skills
1. Recruitment and Onboarding
At its core, people management starts with the meticulous process of recruitment and hiring. This involves not only finding individuals with the right skills and qualifications but also those whose values and ethos align with the organization's mission. The goal is to assemble a team that complements each other and collectively contributes to the overarching objectives.

2. Team Building
Once the team is in place, the commitment to effective people management unfolds through continuous training and development initiatives. Employees are provided with opportunities to enhance their skills, stay abreast of industry trends, and grow both professionally and personally. This not only benefits the individuals but also fortifies the organization with a workforce that is adaptable and equipped for evolving challenges.

3. Set a Clear Agenda
Setting clear expectations and goals is a fundamental aspect of people management. Employees need a comprehensive understanding of their roles, responsibilities, and the broader objectives of the organization. When expectations are transparent, employees are better positioned to align their efforts with organizational goals, fostering a sense of purpose and direction. Feedback and coaching play pivotal roles in this process. Regular and constructive feedback not only acknowledges accomplishments but also provides valuable insights for improvement. Coupled with ongoing coaching, employees are supported in their professional journey, ensuring that they continuously evolve and contribute at their highest potential.

4. Creating a positive and inclusive work environment
Creating a positive and inclusive work environment is another cornerstone of effective people management. This involves nurturing a workplace culture that values diversity, encourages collaboration, and promotes a sense of belonging. When employees feel appreciated, respected, and included, they are more likely to engage wholeheartedly in their work.

5. Problem-solving
Problem-solving is a crucial aspect of a manager's job. From employee scheduling to high staff turnover rates, managers must always be prepared to tackle problems. A successful manager must have excellent attention to detail to identify and resolve issues before they escalate. By addressing the root cause of problems, managers can alleviate pressure from both employees and superiors. To simplify the problem-solving process, managers can use a root cause analysis (RCA) template when encountering issues at work.

6. Giving credit where credit is due
Giving credit where credit is due is not just about being fair; it's also about building a positive and productive work culture. When employees feel valued and appreciated, they are more likely to be motivated and engaged in their work. As a manager, it's important to not only recognize individual efforts but also acknowledge the contributions of the team as a whole. One way to encourage a culture of recognition is to establish a formal recognition program. This can be as simple as a monthly email highlighting individual achievements or a more elaborate system that includes rewards and incentives. Whatever the approach, the key is to consistently acknowledge and celebrate the hard work and accomplishments of your team. By prioritizing recognition and credit where it's due, you can help to create a positive and supportive work environment that fosters productivity and success.

7. Vision and Strategy
Articulate a clear vision and strategy for the team and motivate employees to contribute towards it.

8. Establish Regular Communication
Clearly articulate ideas, instructions, and feedback, both verbally and in writing. Actively listen to understand employees' concerns and perspectives.

9. Transparency
Share information openly and honestly with employees, fostering trust and engagement.

10. Empathy
Demonstrate understanding and consideration for employees' feelings and perspectives.

11. Conflict Resolution
Effectively address and resolve conflicts between employees or between employees and management.

12. Cultural Competency
Understand and appreciate diverse cultures and backgrounds to create an inclusive and respectful workplace.

13. Continuous Learning
Remain open to new ideas, trends, and best practices in people management.

14. Lead by Example
Model the behavior that you want to see in members of your team. Model the boundaries that are necessary for all to flourish. Take a break to recharge. No one benefits from 24/7 work. Your team will follow your lead.

15. Be a Mentor
Share the wisdom of your professional life journey and help launch your employees to their next level of development and opportunity.

16. Technology Savvy
Utilize HR technology effectively to streamline processes and manage data.

How can HRMS software aid people management?

HRMS software can aid people management in several ways. Firstly, it can automate tedious HR tasks such as tracking employee attendance, managing benefits, and processing payroll. This can save HR professionals time and increase efficiency. Secondly, HR software can provide valuable insights into employee data, such as performance metrics and training needs. This information can help HR managers make more informed decisions about promotions, training, and other HR activities. Finally, it can improve communication between employees and management by providing self-service portals and automating communication processes. Overall, Payroll HRMS software optimizes HR processes and improves people management in organizations.

Payroll HRMS software automates many time-consuming tasks, such as tracking employee attendance and managing payroll, allowing HR professionals to focus on more strategic tasks.

HR technology reduces the risk of human error in data entry and management, ensuring that employee information is accurate and up-to-date.

It allows for easy communication between HR professionals and employees, making it easier to share information and resolve issues.

Provides employees with self-service options, such as accessing their own pay slips and updating their personal information, which can increase engagement and satisfaction.

Provides valuable insights with data and analytics that can help HR professionals make informed decisions about workforce planning, recruitment, and employee retention.

Implementing robust HRMS software can significantly enhance the efficiency of people management processes, allowing HR professionals to focus more on strategic initiatives that contribute to the overall success of the organization